Privacy Policy

Effective date: January 1, 2026

Overview

ClearLane Grow (“we,” “us,” or “our”) provides urban gardening education through online courses. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access clearlane.xyz or our services.

Information we collect

• Account data: name, email address, password (hashed), and preferences (e.g., theme).
• Transaction data: purchased courses, invoices, and payment status (processed by payment providers—we do not store full payment details).
• Usage data: course progress, device information, IP address, and pages visited.
• Support data: messages you send via forms or email.

How we use information

• Provide, maintain, and improve our courses and features.
• Process transactions, send confirmations, and deliver course materials.
• Respond to inquiries and offer support.
• Communicate updates, new courses, or policy changes.
• Protect the security and integrity of our services and comply with legal obligations.

Legal bases for processing

• Performance of a contract: to deliver purchased courses.
• Legitimate interests: to improve services and prevent fraud.
• Consent: for certain marketing communications and cookie placement.
• Compliance: where required by law.

Cookies and tracking

We use cookies to remember preferences (e.g., theme), keep users signed in, and measure site performance. You can manage cookies via your browser. Our cookie banner allows you to accept essential and functional cookies.

Data sharing

We do not sell personal data. We share information with:

• Service providers: hosting, analytics, payment processing, customer support.
• Legal and compliance: to comply with lawful requests or protect rights and safety.

International transfers

We may transfer information to countries other than your own. Where required, we use appropriate safeguards such as contractual clauses.

Data retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

• Access and portability of your data.
• Correction of inaccurate information.
• Deletion of data, subject to legal limitations.
• Objection or restriction of processing in certain cases.
• Withdrawal of consent where processing is based on consent.

Security

We implement technical and organizational measures to protect data. No method of transmission or storage is 100% secure; we encourage strong, unique passwords and up-to-date devices.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect data from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice.

Contact

If you have questions or requests, contact us at [email protected] or +1 (415) 555-0172.

By using our services, you agree to this Privacy Policy.